Shipping policy

Last updated: March 1, 2026

Thank you for shopping with YipYam Games®, operated by BK Enterprises LLC. This Shipping Policy outlines how and when orders are processed and delivered.

Order Processing Time

Orders placed before 2:00 PM Eastern Time (EST) on business days are typically processed and shipped the same business day.

Orders placed:

  • After 2:00 PM EST

  • On weekends

  • On U.S. federal holidays

will be processed and shipped on the next business day.

Shipping Destinations

At this time, we ship only within the United States.

We do not currently offer international shipping.

Shipping Methods & Carriers

We ship using trusted carriers, including:

  • UPS

  • FedEx

  • USPS

The carrier and service level are selected based on order size, destination, and logistics to ensure reliable delivery.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated in a promotion or offer.

Shipping charges are non-refundable, except in cases of confirmed damage or defect during transit.

Delivery Timeframes

Delivery times vary based on carrier, service level, and destination.

Estimated delivery windows provided at checkout are not guaranteed and should be considered estimates only. We are not responsible for delays caused by:

  • Carrier disruptions

  • Weather conditions

  • Incorrect or incomplete shipping addresses

  • Events outside our control

Address Accuracy

Please ensure your shipping address is accurate at checkout.

YipYam Games is not responsible for delays, losses, or additional costs caused by incorrect or incomplete address information provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or appears lost in transit:

  1. Contact us at support@yipyam.com within 7 days of delivery (or expected delivery).

  2. Include your order number and clear photos (if damaged).

We will work with the carrier and determine the appropriate resolution, which may include a replacement or refund at our discretion.

Bulk, Group & Event Orders

Bulk, group, and event orders may require:

  • Extended processing times

  • Freight or special shipping arrangements

  • Coordinated delivery timelines

Shipping terms for these orders may differ and will be communicated at the time of purchase or agreement.

Local Pickup

YipYam Games is an online-first business and does not offer standard local pickup.

Questions?

If you have any questions about shipping or your order, please contact us:

📧 support@yipyam.com

We typically respond within 1 business day (often sooner).